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eCatholic Onboarding

Move from "Getting Started" to "Reaching Souls" with a dedicated partner by your side.

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eCatholic Onboarding Move from "Getting Started" to "Reaching Souls" with a dedicated partner by your side.

Onboarding Services

- Master your new digital platform with confidence.
  
  Software is only as good as the team using it. Our tailored onboarding clarifies the process and equips your team to thrive from day one.
  
  At eCatholic, we don’t just hand you the keys to a new sandbox and wish you luck. We believe in setting your ministry up for long-term success. That’s why each client (whether seasoned and expanding their line-up or just beginning to learn the ropes), is paired with a Dedicated Onboarding Specialist—a single point of contact who can answer your questions and truly empower you as you hone your new tools for your ministry.
  
  Whether you are a parish secretary, school administrator, diocesan director, or ministry volunteer—we exist to build your digital capacity.
One Specialist. One Goal. Total Peace of Mind.

Think of your Onboarding Specialist as a partner you can trust.
- For the Pastor:
  You get access to a temporary staff member you don't have to manage. They work as hard as your best employee to ensure your parish is up and running in weeks, not months.
- For the Staff:
  Whether it’s a quick question via email or a phone call, your specialist is an expert in your specific parish needs, ensuring your team stays on a clear path to a going live without the long delay.
- Your time in onboarding is focused and intentional.
  
  It’s a structured, milestone-driven partnership tailored to the specific tools you’re launching. Our primary goal is to help you get up and running as quickly as possible.
  Once your team successfully hits key launch milestones and feels completely confident using your platform, your onboarding is complete—and our dedicated Support team is ready to step in for your long-term needs.
Full Bundle Activation, Zero Tech Stress.

Your Dedicated Onboarding Specialist is an expert in the entire eCatholic ecosystem.
- Their primary mission is to ensure every single product in your software bundle is activated and ready for use. While they handle the high-level activation of all your tools, they will personally guide you through three additional steps to manage the heaviest parts of your transition. Here's how!
- Step 1: The Digital Front Door
  
  Your Website & Domain Name
  
  Quick Flip Content Transfer: Skip the manual copying and pasting. Our team can initiate a Quick Flip content transfer service to move your existing website content over to your new eCatholic home so you get a beautiful, launch-ready site without all the busy work.
  
  Domain & Tech Stewardship: Our tech experts will work to understand your domain needs and assist you in taking your site live. Don't know who your domain registrar is? We can help with those details, too. And, if you host with us, we provide ongoing stewardship by handling security and tech updates so you never have to stress about maintenance!
- Step 2: The Back Office
  
  Your Data & Communication Set Up
  
  Moving parish records and email lists can feel overwhelming, but we are here to guide you through the entire process.
  
  For ChMS – Full-Service Migration: Our experts can extract, clean, and upload all the ChMS data for you. After a collaborative final review, you'll have a pristine, reliable database ready to support your ministry.
  
  For eCatholic Connect – Guided Transition: Moving from tools like Flocknote? We make it simple. With step-by-step videos, clear help guides, and your specialist standing by, you’ll easily bring your groups over so your first message reaches everyone.
- Step 3: The Mission Fuel
  
  The Giving Success Program
  
  Don't just maintain your stewardship—accelerate it. Many parishes worry about losing recurring donors during a switch. Our Giving Success Program turns this transition into a moment of growth.
  
  We handle the digital communications for you, inviting existing and new givers to activate online stewardship. The ROI? Increased offertory thanks to better exposure of your new online giving options.
What Our Clients Are Saying
- “A big part of why I love eCatholic is the amazing customer service. It really means something nowadays to be able to work with a human being rather than automated AI. More than that though, I really do feel that eCatholic cares about its customers and really wants to serve them as collaborators in the bigger mission."
  Elizabeth H.
  Ithaca, NY
  “The fact that I did not have to start from scratch was incredibly helpful. Having our current content moved over gave me ideas and helped me learn how the pages worked. Also knowing that support was just an email or a phone call away was reassuring."
  Carol J.
  Fayetteville, NC
  “Stellar responsiveness time. This is what sets eCatholic apart and makes me so happy to be working with eCatholic."
  Claire P.
  Bridge City, TX
  “You all have always been incredibly helpful. I recently transitioned to a new role, moving from the parish where I previously worked to Catholic University—and I made sure to bring you along with me because I truly believe in the work you're doing."
  Regina V.
  Washington, D.C.
  “You have great customer service, great designs, and an easy platform to learn and use. Thank you!"
  Sue H.
  Oakdale, MN
  “Quick responses were very appreciated! Thank you for the help and for your patience!"
  Rose H.
  Fresno, CA
Ready to Get In Touch?
- You don't have to navigate the transition alone. Let's build your kickoff plan together.
- Meet Your Onboarding Team!
  Your software comes with a dedicated partnership.
  At eCatholic, onboarding isn't a series of automated emails; it’s a personal collaboration. We match your organization with a dedicated launch specialist to help bridge the digital gap, connect your new tools, and empower your team.
  Whenever you need help, we're only an email away.
  Kim Customer Journey Manager
  Kathlyn Onboarding Specialist
  Abbey Services Coordinator
  Tommy Onboarding Specialist
  Sarah Quick Flip Specialist
  Kristi Customer Journey Specialist
- Get Started with eCatholic Meet with our team to ask your questions, get pricing, and more!
- Explore eCatholic Products Browse through our complete ecosystem of digital tools.
- Testimonials See what others are saying about working with eCatholic!
- FAQs Have questions about eCatholic products? Look no further.

Onboarding Services

For the Pastor:

For the Staff:

Meet Your Onboarding Team!