Does my website really need this much attention?
A few years back, a Protestant woman found the parish website while searching for a church nearby. Something on that page was enough to bring her to Mass. She met the pastor, Father Ignatius Mazanowski. Then questions turned into conversations, conversations turned into OCIA, and she entered the Church the following Easter. Her husband followed a year later.
Nobody on staff planned that story. But somebody, at some point, decided the website was worth the effort it took to make it findable and a vital piece of the parish's digital evangelization toolkit. As Rae-Mi puts it, plainly: "Literally, people's souls are what we're talking about here."
And she's absolutely right!
Most parish websites are built quietly and without much thought for one person. Let's call her Margaret. She's been at the parish for twenty-three years, knows every priest by name, and can find the bulletin with her eyes closed. Margaret is well served by almost every Catholic website in America.
The problem is that three other visitors show up on that same homepage every day, and Margaret's website has nothing for them. There's the Seeker, who has no church or religious affiliation and is quietly wondering if any of this is real. There's the Returning Catholic, who hasn't been to Mass in a decade and isn't ready to call the office and admit it. And there's the New Arrival, a practicing Catholic who just moved to town and is deciding, before she ever visits in person, whether this parish feels like home.
The Digital Doorstep walks through exactly what each of these three people needs to find, and exactly what drives them away.
Not every page on a website carries equal weight. The book zeroes in on five: Mass Times, an "I'm New Here" page, Our Faith, Ministries, and Contact. Get those five right, and you've solved most of the pastoral friction that quietly costs a parish its most prominent visitors – the outdated schedule, the unanswered contact form, the ministries page that reads like a committee roster instead of an invitation.
One story in the book follows Patricia, a mother of two who found her new parish's website, hit a dead end trying to register for faith formation, and drove home from the parking lot on a Sunday morning without ever walking inside. Nobody meant for that to happen. It happened anyway, because it's likely those five pages didn't do their job right.
eCatholic's free Digital Engagement Audit takes about ten minutes and gives you a clear, practical picture of where to focus first. No pressure, no sales pitch – just a quick and easy way to gauge your starting point and how to improve from there.
Take the AuditThe last chapter tackles something many parish communicators have probably started thinking about: AI search. A growing share of people now ask ChatGPT or Google's AI Overview what time your Mass is, or what ministries are available at your parish, before they ever land on your homepage. If your website isn't written clearly enough for a machine to read it accurately, it may answer on your behalf and get it wrong.
The Digital Doorstep is the second full-length title in the series proper – following The Ministry of the Inbox, and rooted in Engage, the guide that started this whole project back at our 2025 Engage Virtual Summit. Depending on how you count, it's also the third resource eCatholic has put directly into parish leaders' hands in just over a year. Each one asks the same underlying question:
What would it look like if our tools served the mission first?
You don't have to overhaul your entire website this week. The book itself ends with a thirty-day plan built for exactly that reason. Just small, ordered steps instead of one overwhelming project.
Start wherever makes sense for you. Download the free digital edition at eCatholic.com/Websites, or grab the paperback edition on Amazon if you're the type who likes to underline things. Either way, take your time. Nobody's rushing you.
And if you want a second opinion before you dive in, our team is always a phone call away – happy to talk through what your parish's digital doorstep looks like right now, and where it might go next.
As Jason Jaynes, eCatholic's CEO, writes in the book's preface: "Because people's souls are at stake, and the Church is called to be present wherever souls can be reached." That's the whole reason this book exists. We hope it helps you open the door a little wider.
Have you read the book already? We'd love to hear your feedback and which chapter hit home. Shoot us a quick note at [email protected] and let us know.